DAY FOUR

Day Two of Chaplain School

You’ve heard of a half-way house? Well, this was a quarter-way. For those who no longer needed a locked facility. But only just barely. The quarter-way residents had not been in jail. They’d been where you go when someone decides your brain might bring you harm. But all that was behind them. They’d completed the programs. Had their meds re-adjusted. Now, they were free. Or a quarter-way free.

One had been through a life that left her skittish and cagey. She smoked on the stoop, trying not to remember. Another had nearly completed a doctorate in math at somewhere prestigious before it all came unraveled. But that was years ago. Now, he held court in the kitchen, his lap stacked with newspapers, haranguing the staff in imperious tones. Then there was a woman I’m going to say was called Gina.

Nothing about Gina could not be called big. A hairdo that spread out in every direction. A winter coat sewn with a giant in mind. And a voice with claws that could find you there down at the end of the hall. You know how some people’s complaints are poetic? Well, Gina’s poured out like sludge from the back of a cement-mixing truck that can never turn off and will never run out. A hospital was only two blocks away. That was the place Gina went to shoplift.

As for me, I worked there only a month, maybe two. I left with the idea that I could do better.

By that point, through the years, I had worked for too long in two other group homes. Had subbed around here and there on the overnight shift. Every place was the same. They would make it all homey. You had the living room, the kitchen, the bedrooms, what-have-you, where everyone who lived there could wander all over. The industrial sofa would be urine-resistant. The pictures hung up in frames with no glass bolted down to the wall. Then, for the staff, a locked office, and a lounge with a couch.

A staff area was like you were hiding off-stage. Resident areas? Back on-stage again. Like the set of one of those sit-coms where a family does pratfalls in a brightly-lit house. Except in this sit-com, the girl shaves off her eyebrows to sing Billy Joel, and the teenage boy wipes his own shit on the door. But here’s what I’m getting at: the on-stage and off? Those were other homes, far away. The quarter-way house didn’t come with an off. You were on all the time. Just like part of the family.

How things were laid out wasn’t the only thing different. At the previous homes, I had worked with teenagers. With a teenager, you can make yourself think there is hope. But at the quarter-way, the residents were in their forties, their fifties. The question of whether to hope or not was long settled by now.

But it is in the nature of hope to flicker up just at the moment it seems to be gone. After escaping from Egypt, and passing through the Red Sea, the people of God are out in the wilderness, years from the Promised Land. It says that they murmur, but that’s putting it gently. They are starving. They’re lost. What they do is freak out. Which is when, in the story, the manna appears. Is it dew? Or hoarfrost? A filigree of honey-sweet flakes that you eat at first light, before the sun burns it off. You don’t store up manna. You don’t save it for later. The next day, scripture says, it will stink, crawl with worms. So, it’s food for right now. Just enough to go staggering on toward the dream.

You know the hospital two blocks away? In the cafeteria, you’d see families draped over lunch-tables, on break from the rooms where their loved ones were already failing. If you were hungry, you could get a tray, load it down with whatever, then take it to the lady at the front so she could ring you up. You’ve been somewhere like that. You know how it all goes. The point being, this is not what Gina did.

Baskets of bread-rolls were set out to go with your soup or your salad. Gina would head straight for them and fill her winter-coat pockets, six or seven bread-rolls in each. And then she would just leave.

Did she explode if you said it was theft? Was the concept of stealing beyond her somehow? It’s been so long now that I just can’t remember, but I know we were not to discuss it with her. It was a directive. You didn’t want to praise her for shoplifting, of course. But you weren’t supposed to scold. So, when she slammed through the door, crowing like her pockets had diamonds, not bread-rolls, we all kind of shrugged and averted our eyes.

The night the supervisor heard second-hand I was planning to quit, he called up the house phone. Right there in the living room, with an audience of staff and residents both. Maybe he was upset because now he’d have to find somebody for a job that nobody would want. But what he focused on, in a voice loud enough that it bled through the receiver and out into the room, was you just don’t waltz in and out of people’s lives. Especially the residents, who had been abandoned again and again. If anyone was going to get better, if anyone was ever going to be happy or stable, it was going to take trust, and hanging in there, and patience, and faith. He went on for some time. Wanted to know exactly what kind of person I was. As if there was an answer.

Here’s what I can say. Two weeks before, Gina slams through the door, just like always, coat bulging with bread. But on this day, instead of pushing past me, she stops. Digs a roll from her pocket, holds it out. The shift is over. I’m clocked out. In my wired-shut heart, I’ve already resigned. But I take what she offers. Without speaking, we eat. I do not feel, in that moment, the presence of God. But I see we are lost and that she is my sister. Which is food for right now. Just enough to go staggering on toward the dream.

Early in ministry, there are skills to be learned. Preaching, counseling, the coffee-hour nod that says, “Yes, I’m listening,” even if it’s not true. Oh, and another one. Boredom. Overcoming it? No. Letting it pull you down below where you can breathe, and then holding you there. For hours. It’s important to know how to be there, in boredom. But for me, it was something that didn’t come easy. Some skills will take practice.

Apprentice clergy go through a form of ritual hazing known as Clinical Pastoral Education. Here’s how it works.  For a few months, full-time, you’re a hospital chaplain. Your mission? To offer support when situations get bleak. To help people face pivotal, primal questions just at the moment something vital is being torn from their lives. And also? Despite the plastic badge that says “Chaplain,” you have not the foggiest how a person would do this. Like when someone lifts her tear-stained face, and says, “Why would God let this happen?” And, in response, you decide now is the time to fetch everyone coffee.

Later, with other glassy-eyed lambs of the chaplaincy, you gather in a conference room with a senior chaplain, to think about what you have done. You do this through something they call a “Verbatim.” It’s just like it sounds—a blow-by-blow you write up of some fumbling interaction you’ve just had with a patient. The purpose is to reveal how very far your attempts are from whatever it is Jesus might have done, had he himself served a turn as a summertime chaplain. With a Verbatim, the lambs become wolves, tearing each word apart. Why, for instance, when the conversation turned to cancer, did you launch into a long story about the time your aunt thought she had leprosy, but it only turned out to be a bad rash on her neck?

Still, basic incompetence has never stopped me, and it would not this time. I got myself assigned to the edgiest units. Ones with names like “Critical” and “Emergency.” No hang-nails for me. No mere broken limbs. Give me “touch-and-go.” Give me “hours to live.” Throw in the surprise arrival of an estranged sister, and I’d be all a-tingle. I strolled the halls, seeking crisis. Buttered up the tough nurses, so they’d let me know when anything truly awful went down. The family room outside surgery was a good place to find trouble. The family room is where the dutiful adult children endure their hopeless grown siblings as loved ones off somewhere undergo God knows what. The dutiful ones keep information in a folder, and they keep track of the time. The hopeless ones are tear-stained wrecks, sprawled on a sofa that’s strewn with wet Kleenex. With luck, they’ve been drinking. Here’s how a chaplain can stir up some business. Walk into a family room, perch on a chair and murmur, “So, tell me, how is everyone?” Like fish in a barrel, friends. Fish in a barrel.

As we breathlessly parsed the Verbatims, the chaplain supervisor rarely ever spoke. He hailed from the great state of New Hampshire, and was a motionless model of the state’s famed reserve. One got the sense that you could have taken a bucket of ice water filled with dead mackerel and dumped it over his head, and the most he would do would be to glance out the window, and emit a slight sigh. It was clear, however, from the way he would occasionally purse his lips in the midst of my Verbatims, that he was of the opinion that a person could stand to tone it down just a hair. Of course, those dry lips that pursed and un-pursed could have meant anything. In the absence of a bucket of ice water, and the way the hospital air-conditioning sucked all the moisture right out of the air, it could have been simply that the poor man was just parched.

In any case, my ministry was one of inserting myself where I wasn’t strictly required. For example, a sober conversation with the heartbroken family of an eighteen-year-old about whether the time had come, finally, to turn off the machines that had kept their boy alive. Already, the small room held the hospital’s medical ethicist, a representative from the organ donation company, and another chaplain named Frank. Did they benefit, as well, from my luminous presence, the guttural tones of my active listening? Because the answer to that question was not yet clear to me, I made sure to be there. Up in critical care, I appeared in the room of a man who was dying alone. He was beyond speech by now. Conversation was out. Companionable silence is something I can do for two minutes, three tops. At last, I hit upon an idea. What the old fellow probably needed was for me to hum hymns. So, that’s what I did. “Old Rugged Cross.” “Amazing Grace.” And, even though it was the middle of summer, “God Rest Ye Merry Gentlemen.” In my defense, I did hum it slow so it came out a dirge.

Later, in the Verbatim, someone gently mentioned the effect that even a brief outburst of humming can have on the nerves on a typical day, let alone in the hours one is attempting to peaceably die. A otherwise kindly soul said that, in fact, my humming might have helped to hasten the poor man’s demise. Another wondered whether the nurses who had popped in and out all afternoon might have been not actually smiling approvingly at the humming young chaplain, as I had reported, but instead only smirking.

An old friend says I went into ministry for the second-hand thrills. The chance for a front-row seat to life’s wreckage. As if I were a ghoul. Which, years later, still seems off-base. I went into ministry for a regular paycheck. God knows I was not ever going to be any good for much else. You know how all the want ads say the employer is seeking a “detail person?” Well, me, that is not. I once spent ten minutes looking for my glasses only to realize that I was wearing them. My only talents are whistling and catching peanuts tossed into the air in my mouth. Besides, since I was a kid, people have sought me out to tell me their problems, and—God forgive me—through it all, I have been fascinated. Fascinated by how people can manage to get themselves into such an intractable mess. And fascinated by how they can get themselves out. Or else learn to live with it. Or how sometimes they learn to live with it, but then are transported out of trouble through no effort at all of their own, in a way that some will call grace, and others call luck. If there were bleachers on the sidelines of human society, I would enjoy sitting there, watching. Well, watching and cheering. Taking honest delight. Perhaps with buttered popcorn. Yes, I had advice, but I offered it like anyone sitting up in the bleachers who calls out advice—with the full confidence that it will be ignored. By the end of my twenties, it had dawned on me that, to get by in this world, I would probably need to get paid doing something. And ministry seemed easier than teaching kindergarten. So, I was in. And, ok, maybe it promised a front-row seat. Not to the wreckage. But to what stirs within it.

There came the day, late in the summer, when nothing was happening in Critical Care. Nothing in Emergency. I was bored, restless. So, I wandered up to other units, outside my assignment. In one room, a woman lay dying, her family gathered around. But the nice-enough priest sitting there didn’t seem to grasp that this was his moment to shine. I forget how I convinced him, but soon, I’d replaced him, intent on marching the whole family through all the stages of grief, perhaps twice, before the old woman had even taken her last dying breath. Was I badgering these poor souls? Who can say. But, whatever the case, I was summoned for a chat with the chaplain supervisor.

He said that if I went into parish ministry without learning how to be bored, there would come a Tuesday afternoon when things would be slow, and I would stir trouble up out of my own need for action. For the rest of the shift, he said, I was to walk the halls, but to visit with no one. To practice being bored. For me, that afternoon, ghosting the halls without purpose, was more difficult than responding to people who’d been hurt in a wreck. It took some time before I was able to breathe. Walking by rooms where people seemed upset, especially, was like walking by the donuts at a Weight Watchers meeting. Just one? But I couldn’t. And, I will tell you that, as I walked, I realized that, even without an eager chaplain on hand, people would continue to suffer and also to find ways to lessen their suffering. They would die, and the ones they left behind would figure out how to live. Sometimes, these things would happen more easily if I were not there. Sometimes, my absence helped more than my presence. The Taoists have a word called “wu-wei,” the power of inaction. It is there when one is in harmony with the Tao. With the way of all things. Another person might say, “Amazing grace, how sweet the sound, that saved a wretch like me.” As if there were a power beyond the merely human.

For over ten years, I have served the same congregation in the same little town. Have I stirred up trouble? Oh, yes. Ask my people. They’ll tell you. But, here’s the thing: without ongoing study in the practice of boredom, without learning wu-wei, a ministry composed purely of action could have made things dramatically worse.

One spring had me moonlighting on crisis response. I was far from an expert. Only shadowed whoever was on-call, to learn what to do when there’s nothing to be done. Mostly, the work took you out into homes where the children who are wanting to harm themselves live. But one Friday night, the call was from a prison several counties away, near the Kentucky line. It took forever to get there, and, when we got near, you could not see a thing because that low valley had been drained of all light.

The prison wasn’t for everyone. Only if you got locked up before the age of eighteen. Like training wheels, to prepare you for the prisons they build for adults.

At the heart of the complex was a windowless room. It had bolted-down tables and the cheer of an emptied-out bottle of glue. Wide-body guards pressed themselves to the cinderblock, like bashful teens at a dance. A prison administrator came in, then went out. And then came in again. There was paperwork, but no one knew exactly which of it was necessary for this kind of case. Of course, the woman I shadowed and I had our usual documentation: cataloging the horror, making a safety plan, writing down at least five positive personal goals.

Finally, one of the guards went to bring back the cause of the problem. He came shuffling out of solitary confinement. Dressed in a pink paper gown that covered only his front. But it wasn’t the gown or the bare ass you noticed. What you saw was the wounds. What he’d done to himself. Gouged furrows of injury striping his legs. Arms like the ground beef that bleeds in its plastic. Any sharps, if it had a point at all, they had taken from him: pencils, forks, spoons, his toothbrush. They’d cut his fingernails, so he couldn’t use those on himself. But still, he kept on. Had spent the day chewing away the side of his lip, so it hung in a flap, giving a direct view on yellow teeth and sick gums. His lip hanging free slurred his speech, but you could tell somebody somewhere had taught him to say “sir” and “ma’am.”

They’d put him in solitary because the psychologist that morning had said, “suicide watch.” This psychologist was young, the prison administrator let us know. Prone to making things out to be more than they were. But, financially speaking, it just couldn’t go on. Suicide watch ties up your staff with the one-on-one coverage. It means you’re understaffed elsewhere, or you’re paying overtime. Surely, we understood.

In fact, it was why we were there. Crisis response could change things. Could override prior orders. Maybe somewhere, they could afford to do suicide watch. Maybe somewhere they had the money to give all the prisoners neck-rubs and footie pajamas. Maybe somewhere. Not here. Surely, we understood.

Of course, there was a story. When he was very young, someone had done horrible things to this boy, to his innocent body. After that, he’d been passed around, house to house, up there back in the mountains where his family was from. Now, what had been done to him, he had done to other small children’s bodies. The trial kept getting delayed for one thing or another, but there was no question. It was open-and-shut. This boy would not see the outside of a prison for as long as he lived.

After Jesus dies on the cross, and is laid in the tomb–but before Easter morning–he goes missing. Scripture is silent on exactly where to. But people began to say that, after his death, he must have gone straight to hell, to set free the captives. Maybe something like freeze-tag, Jesus tapping each person gently, saying, “You’re free now. Un-frozen.” But, arriving into that windowless room, with us all in a tableau of stone-faced despair, what could Jesus have done? Who among us could have been unfrozen? The prison administrator? The guards? The prisoner? The woman I shadowed and me, with our black ball-point pens and unfinished documentation? And what is it we’d do? Sing and dance? Clarify our positive personal goals? Open the gates and run free till the Sheriff caught up?

It may be too late here to say the word, “sin.” Well, whatever the word, listen: sometimes, it isn’t any one thing any person has done. Sometimes, it is the overall ruination. The unholy mess we have found ourselves in. Maybe it’s not an Easter story we’re wanting, of rising up from the wreckage. Maybe what’s needed is a clean break, a fresh start, maybe no less than Christmas.

So, here is a Christmas. It’s a starless dark night in a forgotten dark valley, and somehow, we have ended up huddled together in prison–the prison administrator, the psychologist, the guards, you, me, everyone. Not a prison of cinderblock. Stronger: made of suffering, and of the blindness to it, with walls so high and so distant, we cannot find the gate, and don’t always remember it is where we are. Our hearts are scabbed over. We live without hope. But on this night, the news comes: all of that is now over, the prison dissolved, like a change in the weather, and the world is made new. It is the strangest thing, and we cannot believe it. Here we are, shy in our love, in the presence of God. And here, Lord, is this child. He needs cleaning, a blanket, to be held, to be cherished. He has not yet been wounded, his flesh has not yet been torn, he is not yet in prison near the Kentucky line. Mortals that we are, we cannot promise our adoration will prove to be more than fleeting. But for this flickering instance, in the holy presence of the tender child we will one day betray, the doors of our hearts now are standing wide open, and we are amazed.